RIDWAN OLAMILEKAN ASEKUNOLA
Assistant HR Officer
Ojota Lagos, NG.About
Results-driven HR professional with a proven ability to optimize HR operations, enhance employee satisfaction, and ensure data integrity. Adept at fostering positive employee relations, streamlining onboarding processes, and driving organizational growth through strategic administrative support and effective communication. Eager to leverage expertise in talent acquisition, training, and development to contribute to a dynamic organization's success and achieve its strategic objectives.
Work
A.A Olaitan Enterprise
|Assistant HR Officer
Lagos, Lagos State, Nigeria
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Summary
Currently serving as Assistant HR Officer, overseeing critical human resources functions including administrative support, talent development, and employee relations to drive operational efficiency and satisfaction.
Highlights
Streamlined the employee onboarding process, ensuring smooth integration for new hires and significantly reducing new hire adjustment time.
Maintained 100% accurate employee records, enhancing data reliability, ensuring compliance, and contributing to efficient HR operations.
Increased employee satisfaction by promptly addressing staff inquiries and concerns, thereby fostering positive employee relations and engagement.
Provided comprehensive administrative support and managed communication channels, ensuring efficient execution of HR initiatives and departmental productivity.
Rajifilms Photography
|Secretary/Personal Assistant
Lagos, Lagos State, Nigeria
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Summary
Served as Secretary/Personal Assistant, managing high-volume communications, driving sales lead generation, and ensuring exceptional customer satisfaction and retention.
Highlights
Managed a large volume of incoming phone calls, effectively streamlining communication and ensuring efficient information flow for the organization.
Generated qualified sales leads and identified customer needs, contributing directly to achieving personal and team sales targets and call-handling quotas.
Built and sustained strong customer relationships through open and interactive communication, providing accurate information and resolving complaints within established time limits.
Adhered strictly to communication procedures, guidelines, and policies, maintaining high standards of service and operational efficiency.
Education
National Youth Service Corps (NYSC)
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Service Program
National Service
University of Ilorin
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Bachelor's Degree
Adult/History Education
Community Senior Secondary School Wasimi
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High School Diploma
General Studies
Community Junior Secondary School
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Junior High School
General Studies
N.I.A Nursery & Primary School
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Primary School
Primary Education
Languages
English
Yoruba
Certificates
Certified Chartered Institute of Human Resources & Strategic Management
Issued By
Chartered Institute of Human Resources & Strategic Management
Skills
Microsoft Office Suite
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook.
Data Analysis
Data Entry, Data Reliability, Reporting.
Effective Communication
Verbal Communication, Written Communication, Interpersonal Communication, Active Listening.
Time Management
Organization, Prioritization, Scheduling.
Relationship Management
Stakeholder Engagement, Customer Relations, Employee Relations.
CorelDraw
Graphic Design, Visual Communication.
HR Administration
HR Operations, Record Keeping, Onboarding, Leave Management.
Talent Acquisition
Recruitment Support, Candidate Screening, Hiring Processes.
Training & Development
Employee Development, Learning Initiatives, Program Coordination.
Conflict Resolution
Mediation, Problem Solving, Dispute Resolution.
Employee Engagement
Employee Satisfaction, Workplace Culture, Retention Strategies.
Organizational Growth
Strategic Planning, Process Improvement, Performance Management.
Customer Service
Client Support, Complaint Resolution, Customer Satisfaction.
Sales Support
Lead Generation, Sales Targets, Quota Achievement.
Interests
Volunteering
Community Development Programs.
References
Available on request
References available upon request.